Frequently Asked Questions

When will my order be shipped? Where do you ship to and how much does it cost?

Please see the shipping terms here for all information on shipping.

What is your refund policy?

Please see the refund policy here for all information on refunds.

Is this website safe and secure for payments?

Our online store has a SSL certificate activated, which means that it has a 256-bit encryption layer of security by using HTTPS instead of HTTP. For example, using with a SSL certificate encryption in our domain name instead of This type of site security is shown and confirmed beside the online storefront’s URL with a SSL padlock icon.

Where do I enter a discount code?

At the Checkout screen after clicking "Checkout," there is a blank field that says "Discount" under your order summary. Please type in your coupon code in the "Discount" field, then click apply. The discount will appear in your order summary.

How many codes can I use?

Customers cannot "stack" discounts. For example, If you have a 10% off discount, you cannot also use a "free shipping" coupon. Only one discount at a time will be valid. One coupon can only be used per customer email.

When will my credit card be charged?

Your credit card will be charged within 24 hours prior to shipment of your item(s).

I have a question about my charge(s).

Login in to your account on our website to review your orders. If you have further questions or concerns, please contact us here for further assistance.

I made a mistake when filling in my order information, what can I do to fix this?

Please contact us here as soon as you find out that you have made an error. If we catch the issue before the item goes into production, we can make the change. Remember, we strive to send out your product ASAP so act fast! Otherwise, we will have to wait until the item is returned to us.